Shipping policy
Shipping Policy
At Bare Footwear, we do everything we can to ensure your order is delivered quickly and with care. We ship worldwide and are committed to providing excellent service and a great shopping experience for all our customers.
Delivery Times
Our shipping process consists of two stages:
Processing Time (24–48 Hours)
Once we receive your order, it will be confirmed, inspected, carefully packed, and prepared for shipment.
Delivery Time (6–10 Business Days)
This is the time it takes for your order to travel from our international shipping center to your delivery address.
Once your order has been shipped, the average delivery time to Germany and other EU countries is approximately 6–10 business days.
Please note: The delivery times stated above are estimates and do not take into account possible delays caused by customs inspections or import procedures. During peak periods, such as Christmas, New Year's, Black Friday, and Valentine's Day, delivery times may be longer than usual.
Shipping Costs
We offer the following shipping options:
-
Standard Shipping with Tracking: Free
-
Insured Shipping: Included with every order at no additional cost for extra protection during transit.
Shipping Insurance
We handle every shipment with the utmost care. To ensure your order is fully protected during transit, every order is automatically covered by shipping insurance.
Insurance Coverage
Our shipping insurance covers loss, theft, or damage that occurs during transit, up to the full value of the products ordered.
Non-Refundable
Shipping insurance is part of our shipping service and is non-refundable once an order has been placed.
Damage or Loss
If your order arrives damaged, please contact our customer service team within 7 days of receiving your order. Be sure to include clear photos of the damage and any additional relevant information.
If your package has been lost or has not arrived, please notify us within 14 days after the expected delivery date. To process your claim, we may request additional documentation.
Exclusions
Our shipping insurance does not cover:
-
Delays during transit;
-
Indirect or consequential damages;
-
Damage that existed prior to shipment.
Contact
If you have any questions about your order or would like to submit a claim, please contact our customer service team:
Email: info@bare-footwear.com
Agreement
By placing an order, you agree to the terms and conditions described in this Shipping Policy.
Changes and Cancellations
As we begin processing and packing your order immediately after it is placed, orders that have already been submitted cannot be modified or cancelled.